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Help

Help

Step 1: Register your details

Click on Register’ and complete your details in the secure form on the next page, then click on the Register now” button. Shortly after you will receive a confirmation email.

Step 2: Wait until you are verified

Account verification may take up to two days. If successful, you will receive an email where you can create your username and password for the auction website.

Step 3: Bid online

On auction day log in to the website with your username & password and look for the Live Auction’ button, which will open two hours before the auction starts. We recommend to log in prior to the start of the auction.

For the best experience we suggest using the Google Chrome or Microsoft Edge web browsers. You can download these for free through the links. Furthermore we ask bidders to check for a stable internet connection (WiFi or Cable). If you do not have a strong internet connection you will risk your bids being delayed by slow page load times. 

Once logged in successfully, you will automatically be forwarded to the bidding screen where you can follow the auction process LIVE and bid online. Before you are able to submit a bid, you must first unlock the bid button. This is done in order to prevent accidental bidding and also provides additional protection for the buyer. Bids are submitted by a single click on the bid button. The bid button always shows the last bid. When you have placed a bid, the screen shows whether your bid has been accepted and whether you are the highest bidder. A placed bid is unconditional, irrevocable and without any reservation. During the auction please make sure you are contactable on the provided phone number. 

Step 4: You are the highest bidder

If you are the highest bidder, you will receive an email with confirmation and we contact you after the auction. 

Auction Conditions & FAQs

Here you can find the Terms and Conditions as well as FAQs